Chatbots · RAG · Colombia
AI chatbots and RAG for companies in Colombia
A generic chatbot makes up answers; a RAG one answers only from your real information. We build assistants that read your manuals, policies, catalogs and knowledge bases, and answer accurately citing the source. Integrated into your website, WhatsApp or intranet, they cut support load and give correct answers 24/7.
What you get
Answers from your data
RAG over your documents: the bot cites the source and doesn't invent information.
Lower support load
It resolves repetitive questions and leaves the cases that matter to your team.
Multichannel
Same brain across web, WhatsApp and intranet, in your brand's tone.
Data privacy
Deployable in your cloud; you choose which model and where your data is stored.
How we work
1. Knowledge ingestion
We process and structure your documents into a vector store.
2. Assistant design
We define scope, tone and when to escalate to a human.
3. Accuracy testing
We evaluate answers with real questions and reduce hallucinations.
4. Integration and improvement
We connect it to your channels and improve it based on real usage.
Frequently asked questions
What is RAG and why does it matter?
RAG (Retrieval-Augmented Generation) makes the model consult your documents before answering, so it responds with real, verifiable data instead of making things up.
Which document formats does it work with?
PDF, Word, Excel, web pages, Notion, databases and more. We handle ingestion and updates.
Can it integrate with WhatsApp and my website?
Yes, the same assistant works on your site, WhatsApp Business and intranet, keeping a single knowledge base.
Is my data exposed?
No. We can deploy in your own cloud and choose models that guarantee privacy, ideal for regulated sectors.
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