AI Agents
AI agents that work inside your operation
An AI agent is not a menu chatbot. It reasons, uses tools (CRM, email, databases) and leaves an audit trail. From Medellín, Veflat builds agents for sales, support and back-office: WhatsApp, documents and APIs. 75+ projects. A basic agent ships in 2–4 weeks from USD 5,000; the 45-minute diagnosis is free.
What you get
Real tools
The agent calls APIs, searches your CRM and escalates to a human with context, not a hold message.
Control and logs
Every action is logged. We define what it may do alone and what needs approval.
Stack-agnostic
Claude, GPT, Gemini or open-source based on cost, privacy and Spanish quality.
Based in Medellín
Same COT timezone, meetings in Spanish and on-site option in the metro area.
How we work
1. Discovery
We pick a process with volume and clear rules.
2. Design
Tools, memory, human handoff and metrics.
3. Pilot
3–6 weeks on real data and KPIs.
4. Production
Monitoring, prompt tuning and support.
Frequently asked questions
How much does an AI agent cost in Colombia?
An agent with 1–2 tools (e.g. WhatsApp + CRM) starts around USD 5,000 in 2–4 weeks. Agents with RAG and several systems are quoted per project. Free diagnosis.
What is the difference between a chatbot and an agent?
A chatbot replies with text. An agent decides, calls tools and executes (create ticket, update CRM, book). See also our RAG vs chatbot vs agent guide.
Can it handle WhatsApp 24/7?
Yes, with official WhatsApp Cloud API and escalation rules to your business hours.
Do you work in Medellín?
Yes. Based in Medellín, clients in the metro area, Bogotá, Cali and remote LATAM.
Investment ranges also on the quote tool and contact.
Related reading
AI Sales Agents: Automated CRM That Closes Deals While You Sleep
How to build an AI agent that qualifies leads, schedules meetings, sends follow-ups, and updates your CRM automatically. With a real architecture using LangGraph and n8n.
AI Consulting in Medellín: How to Choose the Right Provider in 2026
A practical guide for companies looking for artificial intelligence consulting in Medellín: what to ask, red flags, and how to evaluate real return.