AI Agents · WhatsApp · Colombia
AI agents for WhatsApp in Colombia
WhatsApp is where your customers in Colombia actually write. We build AI agents that handle inquiries, qualify prospects, check your inventory or billing, and escalate to a human when they detect frustration or a complex case. All integrated with your CRM and with full conversation history.
What you get
24/7 support in Spanish
The agent replies instantly at any hour, in your brand's tone and your customers' Spanish.
Lead qualification
It classifies prospects by intent and budget, and books meetings on your team's calendar.
Connected to your systems
It checks inventory, order status or billing in real time via APIs and n8n.
Smart handoff to humans
With sentiment analysis, it hands the case to a human agent in Slack with full context.
How we work
1. Use-case definition
We map the most frequent questions and tasks the agent will resolve.
2. Data connection
We integrate the WhatsApp Business API, your CRM and the data sources it needs to query.
3. Training and testing
We tune the agent's behavior with real conversations before launch.
4. Launch and improvement
We launch the agent and continuously improve it based on conversations.
Frequently asked questions
Does it integrate with the official WhatsApp Business API?
Yes. We use the official WhatsApp Business API, which enables automation at scale, approved templates and compliance with Meta's policies.
Can the agent close sales or only inform?
It can qualify, quote, schedule and update the CRM. The final close can be automated or handed to a human salesperson, as you prefer.
What happens if the agent doesn't know the answer?
It detects uncertainty or customer frustration and escalates the case to a human with full history, avoiding wrong answers.
How long until it's live?
An initial agent is usually in production in 3 to 5 weeks, depending on the integrations with your systems.
Related reading
AI Sales Agents: Automated CRM That Closes Deals While You Sleep
How to build an AI agent that qualifies leads, schedules meetings, sends follow-ups, and updates your CRM automatically. With a real architecture using LangGraph and n8n.
n8n + AI in 2026: How Colombian SMBs Are Automating Their Operations
The combination of n8n and AI models is no longer exclusive to large corporations. We show real cases of Colombian companies that automated sales, support, and billing on accessible budgets.